This week, we explain the Debt Collectors Act – the rules that ensure debt collection is done professionally and fairly. This Act protects your rights and holds debt collectors accountable.
The Debt Collectors Act, Act 114 of 1998, was established to ensure order, fairness, and professionalism in the debt collection industry.
It protects both the creditor (the person or company owed money) and the debtor (the person who owes the debt).
Main purpose of the Act:
- Regulation of debt collectors – Only individuals and companies registered with the Council for Debt Collectors may legally collect debts.
- Setting of conduct rules – Debt collectors may not threaten or intimidate and must act professionally.
- Protection of debtors’ rights – Fees and procedures are regulated by law.
This Act promotes fair collection practices, protects your rights, and keeps the industry accountable.