Disclaimer & Privacy Policy

Privacy Policy

1. Schedule

2. Commitment to Your Privacy

2.1 Welcome to the Website set out in item 1.6 of the Schedule (“Website”), owned and operated by the Organisation set out in item 1.1 of the Schedule (“Organisation”). The Organisation is committed to protecting the privacy of the user of the Website. The Organisation values the trust of its subscribers and all others who work with it, and the Organisation recognises that maintaining your trust requires transparency and accountability in how the Organisation handles your Personal Information. This privacy policy (“Policy”) is incorporated into and is subject to the Organisation’s standard terms and conditions and the general terms relating to the use of the Website.

2.2 In performing the Organisation’s services in the ordinary course of business, the Organisation may collect, use and disclose Personal Information. Anyone from whom the Organisation collects such information can expect that it will be appropriately and lawfully protected and that any use of or other dealing with this information is subject to consent, where this is required by law. This is in line with the general privacy practices of the Organisation.

2.3 This Policy sets out how the Organisation collects, uses, discloses, and safeguards the Personal Information it processes in the course of its business.

3. Definitions

3.1.1 "Personal Information" means all information which may be considered to be personal in nature or information about an identifiable natural and/or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"), the Consumer Protection Act 68 of 2008 ("CPA") and the Protection of Personal Information Act 4 of 2013 (“POPIA”);

3.1.2 “User, you, your or yourself” refers to any person who makes use of the Website for any purposes whatsoever, whether or not such use is free of charge or paid for.

3.2 Unless the contrary is specified, terms defined in POPIA have the meanings ascribed to them in POPIA.

4. What Personal Information Does the Organisation Collect and Why?

The Organisation may collect Personal Information in conducting its ordinary business operations, including through the use of its Website. In processing such Personal Information, the Organisation ensures that (i) it complies with POPIA, and (ii) such Personal Information is used for legitimate business purposes.

5. Obtaining Consent

The Organisation does not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.

6. Use and Disclosure of Personal Information

6.1 The Organisation operates its Website and conducts its business in accordance with South African legislation.

6.2 If Personal Information is sent outside of South Africa, the Organisation will ensure compliance with applicable laws including POPIA.

7. Retention of Personal Information

All Personal Information retained is in accordance with applicable South African laws including POPIA.

8. Your Rights in Relation to Your Personal Information

8.2.1 Confirm that the Organisation holds your Personal Information (at no charge).

8.2.2 Request access to records containing your Personal Information (subject to prescribed fee).

8.2.3 Confirm third parties who have had access to your Personal Information (subject to prescribed fee).

8.6 You may request correction, deletion, or destruction of inaccurate, excessive, unlawfully obtained, or retained Personal Information.

8.7 Withdrawal of consent may affect the level of service provided.

9. Security

9.1 The Organisation has implemented firewall technology, password controls, encryption processes, antivirus software and physical security safeguards.

9.2 The Organisation takes reasonable measures to identify risks, maintain safeguards, verify implementation, and update protections.

10. Cookies

10.1 The Website uses cookies in a limited way.

10.2 Session cookies are used for performance improvement and do not store personally identifiable details.

11. Third-Party Websites

The Website may contain links to third-party websites. National Real Estate does not accept responsibility for their privacy policies or content. Marketing communications will comply with applicable direct marketing laws and include opt-out options.

12. Updating of Privacy Policy

The Organisation reserves the right to update, modify or amend this Policy from time to time with or without notice.

13. Copyright and Intellectual Property Protection

Copyright in all information, logos, images, source codes and original material contained on this Website is held by or licensed to the Website owner. National Real Estate asserts and reserves all its rights, including moral rights.

14. Enforceability of This Agreement

Users may not transfer rights obtained through use of this Website. Failure to enforce provisions does not constitute waiver. If any part is unenforceable, the remainder remains effective.

15. Information Logged

• Browser type and operating system
• Domain name extension
• Referring website address
• IP address
• Date and time of visit
• Pages visited
• Documents downloaded

This information is used only for statistical analysis and system administration purposes.

16. Google Disclaimer

We may use third-party advertising services including remarketing via Google AdWords. Users may opt out via Google Ads Settings or the Network Advertising Initiative website.

17. Social Media

If you share Website content on social media platforms, their privacy policies apply. National Real Estate is not responsible for third-party processing of personal information.

18. Facebook Page

When communicating via our Facebook page, we may receive personal information such as username, profile photo, hometown, email address and/or gender. Processing is governed by Facebook’s privacy policy.

19. Contact Information

Questions, concerns or complaints related to this Policy should be directed to Info@nationalre.co.za.